Syngenta believes in good supplier relationships. We’re committed to continuously improve procure-to-pay processes to ensure on-time payments to suppliers and to achieve efficiencies. We aim to pay all invoices with correct purchase order (PO) numbers as per the contracted due date, or as per the terms and conditions.
All invoices we receive will be matched with the approved purchase order and a goods receipt, or service confirmation prior to payment.
We operate a strict no-PO-no-pay policy, this means you must have a valid purchase order before starting work and submitting an invoice for payment. Always ask for a PO from your Syngenta contact. Your invoice will be returned if it does not include the required information listed below, and payments may be delayed if you have to correct and re-submit it. You will be notified of the invoice’s rejection by fax or email.
Requirements for Supplier invoices
All invoices issued to Syngenta must include the following information as detailed:
- Syngenta company entity as per the purchase order (PO).
- Syngenta PO number clearly indicated in the header of the invoice as well as in all other correspondence.
- First and last name of the requestor – this is the Syngenta representative who ordered the Products or Services upon which the invoice is based.
Submitting invoices to Syngenta
If submitted electronically, the supplier agrees that no paper copy of the invoice is going to be issued to Syngenta in parallel and that electronic invoicing is allowed by the respective local tax authorities in the country where the invoice is issued. Syngenta reserves the right to request a hard copy version of an electronically submitted invoice at any time.
There are three ways to submit invoices to Syngenta. Please ensure you use only one way per invoice: per invoice:
- Soft copy, PDF file invoice submission
This is one of the quickest options for Syngenta to receive your invoice. Please follow the guidelines below for this submission route to be effective.- Country mailboxes:
For invoicing Syngenta entities in USA, Canada, Switzerland, United Kingdom, Belgium, Netherlands, Singapore and Japan – please use the Syngenta invoice processing center guidelines.
For all other countries please use the country mailbox guidelines.
- Country mailboxes:
- E-invoicing through Ariba Network
Syngenta uses the global Ariba Network to send electronic purchase orders to suppliers. We request that suppliers registered with a standard or enterprise account submit invoices via the Ariba Network to Syngenta. You can find more information about Ariba Network e-invoicing on our Ariba supplier portal page. - Hard copy, paper invoice submission
Paper invoices must be sent to the central processing postal addresses per Syngenta’s legal entity per country.
Contact our Finance Service Desk
As part of our commitment to continuously improve, we have implemented our Supplier Contact Form. Our objective is to simplify the way in which you can get support from our Finance Operations team, ensuring all the relevant information is captured from the start to help us provide you with fast and accurate responses.
Access the form webpage, complete the required fields, and submit your request. You will be automatically assigned a ticket number and receive a confirmation email shortly after, informing you the query has been registered.
In case you would like additional guidance on how to complete the form, you can download the detailed explanation file, which clarifies which information you have to provide and where you can get that data from.
For queries related to indirect purchase orders, catalogues, contracts etc, please go to our Ariba Supplier Portal.